frequently asked questions
- ORDERING & SHIPPING -
Orders will typically be packed and shipped within 1 – 3 business days. This may take slightly longer during some exceptionally busy periods.
We offer $4.30 flat-rate shipping to anywhere in the USA. Additionally, all orders over $30 ship free!
We gladly offer replacements or refunds for any defective or missing products. You can learn more about our refund policy here: https://kingcustom.shop/index.php/refund-policy/
- PRODUCTS -
The majority of our products are custom made by a small team of passionate fans, but we do offer some official parts and figures. Items produced by LEGO® will be specified as such in their descriptions.
Yes! We offer our decals and cloth at a discounted bulk price for resellers. If you’re interested, you can contact us by e-mail, social media, or this site’s contact form.
Of course! We’re always happy to take suggestions for new products. You can send us your ideas via social media or on our discord server.
Yes! Send us a message and we’d be happy to produce your own decal designs for you for a small fee.
- DECALING -
Applying waterslide decals is very simple – all you need is some water and a bit of patience to make your own excellent custom creations!
Simply cut out the desired decal, place it in a cup of water for 10 – 30 seconds, and then carefully separate the decal from the backing paper. Once you’ve aligned the decal onto the part, dry it with a sponge or a cloth to set it into place.
Lastly, spray your part with a light coat of clear acrylic spray paint and you’re done!
You’ll need scissors or an exacto knife to cut out the decal, tweezers to place the decal onto your part, and a small sponge or cloth to set the decal. After this, it’s recommended that you spray the part with an acrylic top coat to protect your decal!